Refund policy

Refund Policy

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Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  For hygienic reasons hair brushes and combs cannot be returned.

Shipping
To return your product, you should mail your product to: Acca Kappa Return (Order #) - 1141 W. 6th Street, Los Angeles, CA 90017

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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